Contact Us
Keeping your details safe
This form is for questions about the site and its reviews. Never send passwords, banking information, card numbers or scans of identification through it. Messages are read by people, but no system or staff member can guarantee that a form is a secure channel for sensitive material. If a message asks you to transmit such data, stop and contact the operator directly through its own official channels instead.
Anything you type here is visible to the team that runs this review site. Treat the form as a public postcard: write only what you would be comfortable seeing displayed. For account-specific matters, such as a withdrawal or a verification check, always go to the casino's own support section, where the operator controls the security of the connection.
When gambling stops being fun
If you are struggling with gambling habits, the contact form is not the right place to turn. The team behind this site reviews casinos; it does not provide counselling or financial advice. Look instead for support services that specialise in problem gambling and that operate in your province. Many of those organisations offer confidential help by phone or chat, and they do not require you to share account details.
Most regulated operators also give you tools to manage play directly in your account settings. Deposit limits, session reminders and self-exclusion options are typically available there. You can set these yourself, without contacting anyone, and they take effect immediately. If you need help deciding which tool fits your situation, a support organisation is the better first stop.
Languages and replies
The team reads and answers messages in English and in French. Write in whichever of the two you are more comfortable with; both are handled. Turnaround time depends on the volume of mail and the complexity of the question, so allow a reasonable delay before expecting a reply. For urgent matters, such as a blocked account or a suspected fraud, do not rely on this form — go through the casino's own support line, which is built for time-sensitive issues.
Keep the message focused and factual. A clear subject line, the name of the casino you are asking about and a short description of the problem help the team respond without asking for clarification. Avoid attaching files unless the team has specifically requested them, and never attach documents that contain personal identifiers.